Where it can fall short

Making room for a four-day workweek necessitates additional hiring costs for some businesses, particularly those that deal with customers, making it prohibitive to implement a new model.

According to Dunn, Citizens Advice in Gateshead invested the equivalent of three additional full-time employees in order to allow 45 contact center employees to participate in the trial.

She continues, “We didn’t want a situation where someone would be denied the opportunity.”