An introvert’s moment to shine

In the early days of the pandemic, when things were uncertain, businesses and their customers’ needs changed, and workers who could meet those needs stood out.

According to branding expert Richard Etienne, who gives lectures on introverts at work and is based in Surrey, “introverts bring analytical thought and empathy, while extroverts are celebrated for being outgoing, action-oriented, and enthusiastic.

“Those abilities were immediately in high demand during the pandemic.